The phenomenon of globalization has been analyzed under the most different perspectives, but the consensus among all the opportunities created by technological advances in communications and information technology are the key factors that allow the occurrence of a breakthrough as significant as the interaction between individual and organizations around the world.

The remarkable technical progress in memory capacity of computers, software user friendly language to a huge numbers of users, and the development of the Internet and other media between computers, paved the way for the role of computers that is growing irreversibly within organizations, and even inside our homes.

The governments of various countries understand the irreversibility of this process and the importance of its impact on their economies and seek to discuss the rules of inclusion and control. In India this is initiating discussion and there are difficulties in its development, probably due to the complexity of the subject and the dynamic nature of computing itself and its multiple uses by society.

Company leaders, influenced by the effects of globalization, began to give special attention to the creation of more complete information systems that integrate the best internal operational areas between themselves and with their external audiences such as customers, shareholders, suppliers, financial institutions and government agencies. It would also need to rethink and reorganize the company for the new times, to review all procedures and the way they conduct business at the same time go by introducing new information systems that respond quickly to new market demands.

One example is in the area of fund raising. With the growing need for companies to seek funds in capital markets in the country and abroad to facilitate their growth plans, they began to live with shareholders and professional and sophisticated investors that demand continuously detailed information on their performance over time. This is forcing companies, in general, to adopt a new attitude of “disclosure” of information and develop new systems that allow them to have the information requested in this new process of investor relations.

Globalization, in short, created the need for systemic integration of the organizations that are responding with the development and adoption of “enterprise system”, dedicated to integrating operational areas among themselves and with the external environment and to incorporate knowledge and modern practices in the conduct of business. These systems are essential for companies to develop their competitive capabilities and can operate efficiently with the agents of the global market.